You are a business, an association, a local community, or an individual with several computers; the following should be of interest to you. How about unlimited assistance for your computer systems throughout the year?
– How many times have you encountered an unexpected computer failure?
– Have you calculated the number of hours lost because your computer systems no longer have the responsiveness of their early days?
– What will you do when one of your computers or your server suddenly fails?
To prevent such situations, which are always detrimental to the smooth running of a workday, Bugbusters, based in Nice, offers its Local Assistance Contract guaranteeing unlimited support and maintenance from Monday to Friday, 8 am to 6 pm.
But what is the Local Assistance Contract (CAP)?
The Local Assistance Contract is the ideal solution for companies that do not have an in-house computer technician. At the slightest problem, Bugbusters’ technical team will take care of you with a single objective: to fix your issue as quickly as possible. Indeed, Bugbusters technicians’ interventions are divided into three parts:
– Telephone reception: It allows precise understanding of the nature of the malfunction and the client’s needs while proposing an initial check that sometimes resolves the issue.
– Remote control: If the issue has not been resolved, technicians will then proceed with Bugbusters’ remote control software, which is unique because it can only be activated upon client request (unlike taking control by the maintenance company) due to concerns for privacy protection.
– Technician intervention: If the problem still persists despite telephone reception and remote control, a Bugbusters technician will intervene on-site within 24 hours to resolve the issue.
Another very important point, before the start of the assistance contract, Bugbusters performs a complete audit of the computer systems leading to a series of recommendations to enhance the performance of the computers and peripherals in this network. Following this, a software and hardware upgrade will be executed to optimize performance.
Finally, as the icing on this virtual cake, a personal intranet is available to clients to offer complete tracking of interventions and detailed invoicing.
As the first unlimited maintenance contract offered on the national territory, CAP is one of the flagship products of Bugbusters, which is the national leader in on-site maintenance with numerous partnerships with big names in retail, telecommunications, and the real estate sector.
For more information about CAP:
Bugbusters Nice
3 rue Pie Scoffier
06300 Nice
Tel: 04 89 01 50 08
Mobile: 06 30 86 09 43
Bugbusters national: 0 826 300 900
